FREQUENTLY ASKED QUESTIONS
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GENERAL
How do I get started?
Register by clicking on the big red box and choosing "Get Started Finding Your Discounts".
How does the program work?
We ship vehicles all over the United States. Some come from our Atlanta hub. Others come from sister dealers closer to your location. When you select a car by Building your perfect vehicle or selecting from our inventory, we will contact you with your price (the prices shown on the website are MSRP). If you agree, you will be asked to sign a Buyer's Order, provide a Credit Card deposit, a copy of your Driver's License and a copy of your auto insurance card. These items are normally scanned and emailed to us. When they are received along with all the signed finance papers, we will ship the vehicle to you.
How do I get a test drive
You will normally do a test drive at a local dealer. Of course, they will try to sell you the car, but it is extremely rare for them to be able to get close to our prices. Your local dealer will handle the service on your new car, and service is a dealerships primary profit source.
Will sales people bother me after I register?
Our RESPECT POLICY means that you can do everything you wish on the site. You will only be directly contacted by a Brand Specialist if you submit a vehicle for pricing, fill out an online application or ask us a question.
How do I find out my company's price for a vehicle?
When you've logged in and selected a brand, your company's general price information for that brand is included on the bottom right of that brand's page. The specific price for your vehicle will be communicated when you submit that vehicle selection for pricing.
Can a family member get my discount?
Usually, if they live at your same address. If they live elsewhere, we will extend special pricing to them, because of their relationship with you.
I'm retired. Can I still get my company's discount?
If you are receiving retirement checks from your company, you can still get your company's price. If you are not receiving a check from your company, we will extend special pricing to you because of your prior company affiliation.
Why am I asked for the HR contact information?
Our programs extend benefits to all company employees. Your HR contact will have the best information on how we can provide everyone with information about the program.
I don't live in the continental United States, but I can buy it with a United States address. Can I then export my car?
It varies by make, but in general, the car has to be licensed in the United States for, at least, six months.
Is there a cost to becoming a member or New User?
No.
PRICING
How can a car company sell vehicles at or very close to cost?
Car companies spend millions of dollars on marketing. This can come in two different forms:
1. Traditional advertising via commercials, etc., and
2. Putting more vehicles on the road so that more people see and consider their brand for their next purchase. When they do this, they allocate marketing dollars to the dealers to offset our loss, as a result, we can pass those savings on to you.
Will I be charged for shipping?
Shipping allocations are set by brand and are detailed in your company offer.
THE CAR
Are all models available through this program?
Yes, however those not shown or marked "Call for price" have prices that fluctuate with the market almost like the cost of lobster in a restaurant varies with the time of year.
Why do prices fluctuate?
When a new model first comes out, they're rare and hard to get, therefore their prices are higher than they might be six months later when all dealerships have them available. Additionally, some models are limited production in which case they are normally sold at or near full invoice.
Can I select the specific options and colors I want?
Yes, however we may offer you a vehicle with slightly different equipment that can ship quickly versus a "special" order that will take longer. The choice is yours at that point.
Can I get after market add-ons?
We can ship most dealer installed options with the car.
FINANCIAL ISSUES
Is financing available?
Yes. We offer both traditional financing as well as leasing packages.
Is a deposit required?
Orders for individuals require a signed Buyer's Order, a deposit and an agreement on how the balance will be paid to finalize the transaction. Major corporations can usually order a vehicle with a signed Purchase Order. Delivery will be made after payment is received.
Can you accept trade-ins?
Yes. See your specific company offer for the details.
Is tax charged for the car?
If you are paying cash for the car (including obtaining your own financing), you do not have to pay for tax or licensing through us, but you will be required to pay your local authorities.
If you are financing through us, tax will be collected.
If you are leasing, tax will be added to each payment or collected up front as required by your state.
Are any other fees added?
We charge $399.99 for processing the order and transferring the title. The government also charges a $3 fee to fund what is known as the lemon law.
Licensing and tag fees may also be applied if the vehicle is being financed through us.
SERVICE
Will I have problems getting service for a car bought through this website?
No. The service department generates the highest profit for a dealership. They will not turn
you away.
Does the manufacturer cover any of the service costs of my new car?
Normal service coverage varies by brand, however those brands that don't provide service in their price normally have service packages available for acquisition.